Your information,
handled with care.

Information we collect

When you send an enquiry, we collect your name, email address and message. You may also provide a business name, phone number and service of interest. Calling or emailing us may provide similar contact and enquiry information.

Please do not include passwords, authentication codes or sensitive information in the website form. It does not accept file uploads.

How we use it

We use enquiry information to understand your request, respond to you and discuss relevant services. We may retain correspondence needed to manage that discussion and any resulting work. The form does not subscribe you to marketing communications.

The website does not send enquiry content to artificial intelligence tools. It has no application-level advertising pixels, session recording or marketing analytics, and does not store your form entries in browser storage.

Hosting and email services

We use third-party providers for website hosting, enquiry delivery and email storage. These providers process information needed to operate the website, deliver your message and manage our correspondence.

Hosting and email infrastructure may process information outside Australia. We do not represent that all website or enquiry information remains in Australia.

Hosting infrastructure may handle technical information such as IP addresses, request details, security events and operational logs. Our application avoids recording enquiry messages or contact information in its diagnostic logs. Application abuse controls use short-lived, keyed identifiers derived from connection information to limit repeated submissions.

Our hosting provider also records website traffic and provides visitor and page-view statistics. These hosting statistics are separate from the enquiry information you submit.

Storage and retention

Form entries remain in the page while you complete or correct them. A successfully accepted submission is transmitted to our contact mailbox; the website application does not keep a separate database of enquiry messages.

Correspondence is kept for the time needed to respond, manage related work and meet applicable obligations. Hosting and email providers also operate their own security, logging and retention processes. Contact us if you need more information about information relating to your enquiry.

The application does not add tracking cookies. Hosting infrastructure may use cookies or other technical measures for access and security. This policy does not promise that third-party infrastructure collects no information.

Questions, access and correction

You can contact us to ask about your information, request access or correction, or raise a privacy concern. We may need to verify that a request relates to you before providing information or making a change.

Contact: Jack Zhao
contact@sydneyitconsultant.com.au
0422 983 683

This policy may be updated when the website or its information-handling arrangements change. The date above identifies the current version.