Development & Automation

Website Maintenance & Troubleshooting

Practical maintenance and troubleshooting for existing websites. We investigate faults, apply agreed updates and check important website functions.

Enquire about this service

Remote and onsite IT support across Sydney.

What the work can include

01

Broken forms and application errors

Reproduce a broken form or application error, inspect relevant configuration and logs, and identify a change that can be tested safely.

02

Tested updates and backup checks

Review backup arrangements before approved software updates and check compatibility with the website’s important features.

03

Functional checks and scoped maintenance

Test the key pages and enquiry paths after changes, record the work and highlight items requiring a separate development scope.

What you can take away

Depending on the agreed scope:

  • A description of the assessed issue and agreed work
  • Tested changes with relevant backup or rollback notes
  • Maintenance findings and practical next steps

A little more detail

Questions about
this service.

Can you work on a website built by someone else?

Existing websites can be assessed. Suitable access, source files, hosting information and the condition of the platform help determine which work is practical and what should be scoped.

Is a redesign included in maintenance?

Routine updates and fault investigation have a different scope from changing the design or rebuilding major features. If a redesign is needed, we discuss it as a separate project.

Start with your requirement

Let’s discuss the next step.

Tell us about your environment, the result you need and any relevant constraints.

Enquire about this service